1. General

By registering or receiving treatment at Chokher Seba Hospital, you agree to follow these Terms & Conditions. Please read them carefully before availing of any eye care services.

2. Medical Services

• Our hospital provides eye consultations, diagnostics, laser treatments, surgeries, and other related eye care services.
• All treatments are performed by qualified eye specialists following professional medical standards.
• Treatment outcomes may vary depending on each patient’s condition and medical history.

3. Appointments & Consultations

• Patients are advised to book appointments in advance.
• Please arrive at least 15 minutes before your scheduled time.
• In emergencies, appointments may be rescheduled to prioritize urgent cases.

4. Payments

• All payments must be made before or immediately after receiving treatment.
• Fees vary depending on the type of consultation, procedure, or surgery.
• Refunds are not applicable once services are rendered, except under special circumstances determined by hospital management.

5. Patient Responsibilities

• Provide complete and truthful medical information to your doctor.
• Follow pre- and post-treatment instructions carefully for best recovery results.
• Report any side effects or unusual symptoms to your doctor immediately.

6. Medical Records & Privacy

Your personal and medical data will be kept confidential in accordance with applicable privacy laws. Information will only be used for treatment, billing, or hospital communication purposes. The hospital will not share your information with third parties without your consent.

7. Emergency & Risk Disclaimer

Some eye treatments and surgeries carry potential risks or side effects. The hospital is not responsible for complications that arise from undisclosed medical conditions, negligence, or failure to follow medical advice.

8. Hospital Rights

• The hospital reserves the right to refuse or discontinue treatment if a patient behaves in a threatening, abusive, or non-cooperative manner.
• Terms and pricing may be updated without prior notice.

9. Legal

These Terms & Conditions are governed by the laws of Bangladesh. Any dispute shall be resolved under the jurisdiction of the local courts.